PRIVACY POLICY

1. Introduction

Welcome to Lilia Brown Studio. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or purchase art prints from us.

By using this website, you agree to the practices described below.

2. Information We Collect

A. Information You Provide to Us

When you make a purchase, submit a form, or contact us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order details (such as size selections or customization information)

  • Any information you provide through contact forms

This information is used to process orders, provide support, and communicate with you.

B. Visitor & Technical Data

Our website is hosted by Squarespace. When you visit our site, certain information may automatically be collected, including:

  • Browser type and version

  • Device and network information

  • Pages visited before arriving at our website

  • Pages viewed while on our website

  • IP address

This data helps operate, protect, and improve the website and is generally analyzed in aggregated or de-personalized form.

3. Checkout & Address Autocomplete

During checkout, our website may use the Google Places API to provide address auto-completion. As you type your billing or shipping address, partial address information may be securely shared to generate suggestions and improve your checkout experience.

4. Form Submissions

If you submit information through a contact form, newsletter signup, or other webform, we collect the information requested in order to:

  • Respond to inquiries

  • Provide customer service

  • Send newsletters (if you opt in)

  • Manage communications

This information may be processed or stored through:

  • Squarespace (website hosting)

  • Mailchimp (email marketing services)

These service providers only process data as necessary to perform services on our behalf.

5. Order & Account Emails

After placing an order, you may receive transactional emails regarding:

  • Order confirmation

  • Shipping confirmation

  • Order updates

  • Account notifications

We share necessary contact details with Squarespace to deliver these emails on our behalf. These communications are essential for fulfilling your order.

6. How We Use Your Information

We use your information to:

  • Process and ship orders

  • Provide customer support

  • Communicate about purchases

  • Improve website performance

  • Prevent fraud and maintain security

  • Send marketing emails (only if you opt in)

We do not sell your personal information.

7. Cookies & Tracking Technologies

This website uses cookies and similar technologies to:

  • Enable core website functionality

  • Analyze traffic and performance

  • Remember preferences

Squarespace may place cookies necessary for website functionality and analytics. You may disable cookies in your browser settings; however, some features of the website may not function properly.

8. Data Sharing

We only share personal information with trusted third parties necessary to operate our business, including:

  • Website hosting providers

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Legal authorities when required by law

9. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.

10. Your Privacy Rights (GDPR & CCPA Compliance)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Object to certain processing activities

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise these rights, contact us.

California residents may request disclosure of categories of personal information collected and request deletion under the California Consumer Privacy Act (CCPA).

European Economic Area (EEA) residents have rights under the General Data Protection Regulation (GDPR).

11. Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

12. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not provide any personal information through this website or our services.

We encourage parents and legal guardians to supervise their children’s online activity and to help enforce this policy by instructing children not to submit personal information without parental permission.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

This document was last updated on March 04, 2026.